policies & procedures
Pizza Hut Park, Along with Sodexho Sports & Leisure Services, Welcomes You to the 2007 Event Season

All Menus are priced per person with a minimum order of 8 people.

We are delighted to provide our Luxury Suite Guide to assist you in planning your food and beverage needs.

Our Executive Chef and culinary team take great pride in creating exceptional cuisine for your enjoyment. From "Chip Shot" Snacks to "Sweet Tastes of Victory" Desserts, our menu is fashioned to please every taste.

You and your guests will be taken care of by a trained Suite Attendant dedicated to ensuring that your food and beverage requests are fulfilled.

For your ease and convenience, please peruse our menu selections and place your order via fax at 214.705.8801 or this website created exclusively for our Suite holders.

Sodexho Sports & Leisure Services is poised and ready to help create a wonderfully memorable experience that exceeds your every expectation.

Should you need assistance in planning or have any questions, please do not hesitate to contact our Director of Catering, Shun Mason at 214.705.8804 or via email at smason@fcdallas.net

Thank you for allowing us to be of service to you and your guests, and we look forward to seeing you soon.

Suite Administrator

It is important that each suite designate an official contact for their suite. This Suite Administrator should be responsible for all communications to suite guests and co-owners.

This person will be contaced regularly by our Director of Catering regarding special events and menus.

The Suite Administrator will be responsible for placement of food and beverage orders.

Orders for food and beverage services placed by anyone other than th designated Suite Administrator will not be honored.

Placing Your Order

We have created a fantastic variety of menu offerings for your planning convenience, with the freshest products and detailed preparation. We ask for advance ordering to achieve the finest in presentation, service, and quality for you and your guests.

Suite orders can be placed at any time by faxing your suite order form to 214.705.8801, or via this website.

All orders must be placed by 4:00 p.m., at least (3) business days prior to the event date to ensure the availability of your order.

Should circumstances prohibit placement of your order according to the stated timeframe, we will offer an Event Day Menu. Please refer to the Event Day Menu section of your Luxury Suite Guide for details.

Texas sales tax of 8.25% and an 18% service fee will be added to all orders.

Please feel free to contact our Director of Catering, Shun Mason, at 214.705.8804, or via email at smason@fcdallas.net for any special requests that you may have.

Par Stock Beverages

As a convenience, you may wish to maintain a minimum amount of beverages in your suite refrigerator.

you can make arrangements for a par stock by completing a Beverage Order Form, indicating your par preference. Once your par levels are set, they will be replenished prior to each event.

The Suite Administrator may make changes at any time by simply providing a new or revised form.

Alcoholic Beverage Service

Pizza Hut Park and Sodexho Sports & Leisure are dedicated to providing an atmosphere that promotes enjoyment and safety for all guests.

To maintain compliance with rules and regulations set forth by the City of Frisco and the State of Texas, we ask that you adhere to the following guidelines:

  1. Sodexho, Inc. is the only licensed permit holder authorized to possess, sell, deliver, or serve any alcoholic beverages at the Pizza Hut Park.
  2. Alcoholic beverages may only be obtained from Sodexho, Inc. and may not be brought in or removed from the premises.
  3. Any items found on the premises not supplied by Sodexho, Inc. will be confiscated and destroyed.
  4. It is unlawful to serve alcoholic beverages to a minor (those under the age of 21) or an intoxicated person.
  5. It is the responsibility of the Suite Holder or their representative to monitor and control alcohol consumption within the suite.
  6. Sodexho, Inc. and Pizza Hut Park reserve the right to check for proper identification and refuse or terminate service at any time.
Food & Beverage Delivery & Service

In order to please you and your guests, we will offer (2) delivery options for your convenience. Your food selections can be delivered either (45) minutes prior to the event or at the start of the event. All beverages will be available upon arrival to your suite.

We will provide high quality disposable ware for you and your guests to enjoy your menu selections. If you would like us to arrange for china and silverware to be available in your suite, please contact our Catering Office, 214.705.8800, to make arrangements. We ask for a minimum (7) day notice to provide this amenity. The cost for service of (16) guests is $300.00.

A trained suite attendant will service your suite. This attendant will ensure your food order is to your satisfaction, assist with Event Day orders, any food and beverage questions, and special requests you may have.

Should you prefer a dedicated attendant who will focus only on your suite, we can easily arrange this. We ask for a minimum (7) business day notice to provide this special service. The cost of a dedicated attendant is $80.00 per event.

Cancellations

In the event that you must cancel your order, please notify our Director of Catering immediately.

No charges will be assessed if your order is cancelled at least (24) hours prior to the opening of the event doors.

Special orders such as celebratory cakes, wines, and any other arrangements cannot be cancelled without charge.

Payment Procedures

Each suite is expected to settle event charges at the conclusion of each event date.

Payment options include cash or credit card. We will gladly accept MasterCard, Visa, American Express, and Discover.

8.25% Texas sales tax and a service fee of 18% will be added to all food and beverage orders.

Should you choose to keep a credit card on file for your suite charges, each suite holder must complete a Credit Card Authorization Form.

Suite holders are responsible for all food and beverage charges incurred in their suites.

All food and beverage items in the suites at Pizza Hut Park are handled exclusively by Sodexho Sports & Leisure Services.

It is not permissible for guests to bring food and beverage into the suites without prior authorization.

Should special circumstances arise, please contact our Catering Office, 214.705.8800, at least (5) business days prior to the event.

Hours of Operation

Please feel free to contact our Director of Catering, Shun Mason, at 214.705.8804, or via email at smason@fcdallas.net 9:00 a.m. to 5:00 p.m., Monday through Friday, to assist you with all order processing and questions.

 
9200 World Cup Way | Frisco, TX 75034 | Located in Pizza Hut Park